Privacy Policy

Last Updated: June 2026

Fantasy Gaming & Collectibles (“FGC”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Fantasy Gaming & Collectibles is an online retailer operated by Steria Group (Pty) Ltd. This Privacy Policy explains how we collect and process personal information when you use our website and purchase products online.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you place an order, create an account, contact us or subscribe to our newsletter, we may collect:

  • Full Name

  • Email Address

  • Telephone Number

  • Delivery Address

  • Billing Address

  • Order History

  • Payment Reference Information

  • IP Address

  • Browser Information

  • Device Information

We do not store your payment card details.

How We Use Your Information

Your information may be used to:

  • Process and fulfil orders

  • Deliver products to you

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Prevent fraud and abuse

  • Comply with legal obligations

We will only use your information for legitimate business purposes.

Payment Information

Payments are processed securely through trusted third-party payment providers.

Fantasy Gaming & Collectibles does not store or have access to your full payment card details.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and analyse website traffic.

You may disable cookies through your browser settings, although some website features may not function correctly.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send promotional emails about new products, offers and updates.

You may unsubscribe at any time by clicking the unsubscribe link contained in our emails.

Sharing Your Information

We may share your information only where necessary with:

  • Courier companies for delivery purposes

  • Payment service providers

  • Website hosting providers

  • Government authorities where legally required

We do not sell or rent your personal information to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, loss or misuse.

While we take reasonable precautions, no internet transmission can be guaranteed to be completely secure.

Your Rights

Under applicable South African law, you may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of personal information where legally permissible

  • Withdrawal of consent for marketing communications

Requests may be submitted using the contact details below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Fantasy Gaming & Collectibles

Operated by Steria Group (Pty) Ltd

Email: support@fantasygaming.co.za

Location: Durban, KwaZulu-Natal, South Africa

Updates to this Policy

Fantasy Gaming & Collectibles reserves the right to amend this Privacy Policy from time to time. Any changes will be published on this page and become effective immediately upon publication.