Contact Us
Whether you have a question about an order, shipping, products or general enquiries, our team is here to help.
Business Hours
Mon – Fri
09:00 – 17:00
Shipping
Nationwide delivery
throughout South Africa.
FREQUENTLY ASKED QUESTIONS
Shopping with Fantasy Gaming & Collectibles is simple. Browse our products, add your favourites to your cart and complete checkout using our secure online payment system. You'll receive an email confirmation once your order has been placed successfully.
We accept secure online payments through our trusted payment provider, including major debit cards, credit cards and other supported payment methods available during checkout.
Yes. We offer nationwide shipping across South Africa. Delivery options and estimated delivery times are displayed during checkout.
Delivery times vary depending on your location and the courier service selected. Most orders are dispatched as quickly as possible once payment has been confirmed.
Yes. Once your order has been dispatched, you'll receive tracking information so you can follow your delivery.
Many popular products are restocked when available from our suppliers. You can check back regularly or contact us to enquire about future availability.
Returns are handled in accordance with our Returns Policy and applicable South African consumer protection legislation. Please refer to our Returns Policy for full details and eligibility.
You can reach us via email, WhatsApp or by completing the contact form on this page. We'll respond as soon as possible during business hours.
Monday – Friday: 09:00 – 17:00
Saturday - Sunday: Closed
Public Holidays: Closed
Community is an important part of our long-term vision. As Fantasy Gaming & Collectibles grows, we aim to support tournaments, events and activities that bring collectors, players and hobby enthusiasts together.